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Sherpa Frontline Leadership Excellence Development Program
Sherpa Frontline Leadership Excellence Development Program
2-Day Frontline Manager Excellence Program
Address the unique leadership challenges faced by frontline managers. With an emphasis on building communication, coaching and engagement skills, we equip frontline managers for success as they begin leading others, including their former peers.
OVERVIEW
Equip Frontline Leaders with the Tools for Excellence
Who Should Attend
Frontline managers & supervisors.
Objective
Learn and implement management fundamentals to direct the team to exceed operating objectives. Provide an exceptional employee experience to increase and retain employees.
Focus Competencies
• Self-Awareness
• Communication
• Setting Goals and Expectations
• Creating Accountability
• Providing Feedback
• Coaching for Performance
Structure
6 Months
• 2 Asessments
• 2-Day Bootcamp
• Coaching: Performex or Internal
• 1 Development Plan
Available on-site at your organization
Core Program Benefits:
Self Awareness
Performex’s unique approach promotes rapid insights, acceptance of stakeholder feedback, followed by commitment to improve. The assessments create a deep understanding of the participant’s attitudes, behaviors, needs and how those traits impact others.
Goal Setting & Expectations
Participants will be enabled to facilitate the creation of a vision and a strategic plan that outlines where their unit should go in the future. The content includes the keys to thinking strategically and balancing long-term and short-term objectives.
Team Accountability
Sherpa provides tools and concepts for modeling excellence, setting expectations, and increasing the accountability of a team.
Communication
Sherpa will help each participant to hone their communication skills to create commitment, foster collaboration, and define excellent performance.
Coaching & Development
Participants learn the best coaching and feedback techniques for impacting how people think, improving behavior, and developing skills. This content includes an optimal delegation process to provide the experiences employees need for growth.
Development Plan
Each participant will create a personal development plan with clear objectives and action items to develop in one key leadership area.
Sherpa Program Components
01
Data Gathering & Preparation (Pre-workshop)
180° or 360° Feedback Survey • Pre-reading Materials
02
Immersion Workshop (In-person 2 Days)
Discovery • Self Awareness • Instruction
03
Planning & Alignment (Month 1)
Leadership Development Plan • Alignment Meeting with Manager
04
Implementation (Month 2 - 5)
Optional Performex Coaching Sessions • Touchpoints • PFX Support Hotline
05
Conclusion (Month 6)
Optional 360 Re-survey • Optional Final Report
Our Promise:
Rapid, Tangible Results.
A Development Approach That Focuses on Results
Our unique development approach combines behavioral assessments, immersion workshops, embedded coaching, and best-in-class content. Our proprietary content is grounded in neuroscience and has been perfected over 140 clients. It has proven its excellence time and time again by helping even the most challenging managers refine their skills. We recognize complex skill development and behavioral improvements don’t just happen. It takes intense experiences, an individualized approach, and frequent and meaningful touchpoints to make real and lasting change happen.
45 years of experience
The Performex Difference
Success Accelerated Stories
"The Frontline Supervisor program has paid off well for us. Engagement scores have increased 15% in several locations, but most importantly, we’ve seen a significant improvement in retention."
Barbara // Director of Human Resources
45-Year Track Record
Over 140 Clients
