Performex® Cancellation and Transfer Policy
Before a program begins, Performex incurs substantial administrative cost related to each participant that registers. In addition we must have sufficient participants to ensure effective dynamic workshops. Therefore the following fees apply:
| Number of Days Before Program Start Date | Substitutions Allowed | Transfer Fee | Cancellation Fee |
|---|---|---|---|
| More than 30 days | Yes (no fee) | None | 25% of program fee |
| 15 – 30 days | Yes ($1,000 substitution fee for Summit) | 35% of program fee | 50% of program fee |
| Less than 15 days | No | 65% of program fee | 100% of program fee |
Transfers: Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full tuition is non-refundable if:
- The participant does not attend another program within one year of the original program start date.
- The participant transfers more than two (2) times
Refunds: Any remaining balance of a cancelled program’s payment can be applied to another Performex program within one year of the original program date. After one year, the balance is non-refundable.
Program Cancellation:Though it is unlikely, Performex reserves the right to cancel a program within 2 weeks of the program date. If a program is cancelled, each program registrant can chose between a full credit for the registration fee to be applied towards another program or a full refund of the registration fee.
Additional Information or Complaints:For more information regarding administrative policies such as complaints, please contact Kristi Tjo, Program Administrator, at 1-855-739-5323 or ktjo@performex.com