Terms and Conditions

Performex® Cancellation and Transfer Policy

Before a program begins, Performex incurs substantial administrative cost related to each participant that registers. In addition we must have sufficient participants to ensure effective dynamic workshops. Therefore the following fees apply:

Number of Days
Before Program Start Date
Substitutions AllowedTransfer FeeCancellation Fee
More than 30 daysYes
(no fee)
None25% of program
fee
15 – 30 daysYes
($1,000 substitution fee for Summit)
35% of program
fee
50% of program fee
Less than 15 daysNo65% of program
fee
100% of program fee


Transfers:
 Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full tuition is non-refundable if:

  • The participant does not attend another program within one year of the original program start date.
  • The participant transfers more than two (2) times

Refunds: Any remaining balance of a cancelled program’s payment can be applied to another Performex program within one year of the original program date. After one year, the balance is non-refundable.

Program Cancellation:Though it is unlikely, Performex reserves the right to cancel a program within 2 weeks of the program date. If a program is cancelled, each program registrant can chose between a full credit for the registration fee to be applied towards another program or a full refund of the registration fee.

Additional Information or Complaints:For more information regarding administrative policies such as complaints, please contact Kristi Tjo, Program Administrator, at 1-855-739-5323 or ktjo@performex.com